ENG/ESP

FAQS










What forms of payment are accepted?
Pediatrics 2000 accepts most private insurances, Medicaid and Medicaid Managed Care Plans. Cash, debit cards, and credit cards are accepted for self-pay visits.

If I have a form for completion, can you fill it out the same day?
Yes, as long as the patient has had all tests requested on the form and a physical exam done within a year. Please call the office to inquire about the wait time for different types of forms.

How do I request copies of my medical records?
You have to fill out a release of medical records HIPAA form and indicate where the records will be faxed or mailed to.

I have been going to another doctor, how do I change to Pediatrics 2000?
First, assign one of our Providers as your Primary Care Physician (PCP) with the insurance company. You can then call the clinic to make a new patient appointment.

What do I need to bring for the first time?
The patient's insurance card, immunization records and medical records. Parents or Legal guardians (with proof) must accompany children to the first visit. Newborn patients must bring newborn discharge summary from hospital to first visit.

Can you help me apply for insurance?
Yes, we have insurance representatives onsite from Medicaid Health Plans who can help you apply for the first time or recertify yearly.

What insurances do you accept?
Most private, Medicaid, and Managed Care Insurances are accepted.

How do I change the PCP assigned by my insurance?
Call your insurance company member services department, the number is located on the back of your insurance card and request a change. Changes are usually done before the 15th of each month.

How can I get a referral?
You need to see one of our providers first. The provider will enter a referral in the system and assign it to the referral helpdesk, who will provide you with the specialist contact information.

What are your office hours?
Monday to Thursday
Open at 8:30AM
Closed at 6:00PM

Friday
Open at 8:30AM
Closed at 5:00PM

Saturday
Schedule varies. Please call clinic to confirm Saturday schedule.
Open at 8:30AM
Closed at 4:00PM

Sunday CLOSED

CLOSED the following Holidays: Christmas Day, New Years Day, and Independence Day (4th of July)

Always call clinic prior to walking in to verify availability and pre-register.

Can my child be seen at the clinic without a parent/caretaker present?
Teenagers 14 and older can be seen unaccompanied as long as they have a signed consent by their parent/guardian in their medical record. An adult family member (21 and over) may bring a patient in (except for new patient visit).

**According to New York law, a minor (someone under 18 years old) has the right to confidential reproductive healthcare. This means that you can been seen by yourself by a healthcare provider for these kinds of visits and unless you give permission to your healthcare provider he/she cannot release your medical information to anyone, including your parents.**